Frequently Asked Questions 

• What products do you offer?

  • I currently offer six sizes of photographic prints in glossy, luster, and matte finish, as well as canvas.

• Shipping

  • I work very diligently to communicate with my customers and make sure their products arrive in a timely manner. Shipping times may vary, especially for larger products. If it is 3-5 days past the expected arrival date of a product, please email: mackenziepagephotography@gmail.com.

• Return Policy

  • All of my products are final sale items.

• Exchange Policy

  • I want my customers to be 100% happy with their piece of artwork. If the product is unopened and in its original packaging I accept exchanges within 30 days of purchase. If an item is opened or past the 30 day period I can not accept exchanges.

  • If the item being exchanged is priced higher than the original item purchased I will charge the difference between the products. If it is smaller I will refund the difference to the customer. Shipping is not included in the refund.

• Damaged Products

  • If a product arrives damaged please email: mackenziepagephotography@gmail.com with photographs of the damaged product and I will help resolve the issue as quickly as possible. The customer must reach out within 30 days of purchase.

• Custom Orders & Collaborations

  • If a customer is interested in a custom product that is not listed on my website please email mackenziepagephotography@gmail.com.

  • I love the opportunity to collaborate with fellow artists! If a customer is interested in collaborating on a project please email mackenziepagephotography@gmail.com.